Effective Date: October 6, 2026
Last Updated: October 6, 2026
At Finesse Mills LLC (“Finesse Mills,” “Company,” “we,” “us,” or “our”), accessible from www.finessemills.net (the “Site”), protecting the privacy and security of our website visitors, commercial clients, prospective business partners, and suppliers is a priority. This Privacy Policy explains how we collect, use, disclose, and safeguard personal and business information when you visit our Site, request quotes, or interact with our services, and outlines your choices and rights regarding that information.
1. Scope of This Policy
This Privacy Policy applies to information collected through our website, online inquiry forms, digital communications, and direct B2B marketing channels. It does not supersede or replace any separate commercial Master Services Agreements (MSAs), non-disclosure agreements (NDAs), or confidentiality agreements executed between Finesse Mills LLC and its corporate clients.
2. Information We Collect
We collect information directly from you, automatically through your device, and occasionally from commercial business directories or trade partners.
A. Information You Provide Voluntarily
- Business Contact Details: Full name, corporate title, company name, business email address, corporate telephone number, and physical office or facility address.
- Inquiry & Technical Data: Product specifications, custom formulation requests, raw material handling preferences, volume requirements, batch specifications, Safety Data Sheets (SDS), Certificates of Analysis (COA), and message content submitted through our quote forms or email correspondence.
- Transaction & Billing Data: Payment details, tax identification numbers, credit references, and invoicing records necessary to establish commercial credit or process order transactions.
B. Automatically Collected Technical Data
When you access or navigate our Site, our web servers and third-party tools may automatically log technical usage data, including:
- Device & Network Identifiers: Internet Protocol (IP) address, browser type and version, operating system, device model, and internet service provider (ISP).
- Usage & Engagement Activity: Pages viewed, time spent on individual pages, click paths, referral URLs, time stamps, and exit pages.
3. How We Use Your Information
We use the collected information for legitimate, lawful business purposes, including:
- Fulfilling Commercial Requests: Evaluating product inquiries, preparing custom manufacturing quotes, verifying raw material specifications, processing purchase orders, and delivering toll processing, milling, blending, and packaging services.
- Business Communications: Responding to customer service inquiries, sending transactional notices, operational updates, and administrative correspondence.
- Security & Fraud Prevention: Verifying business credentials, monitoring site traffic for malicious activity, protecting against cyber threats, and securing our digital infrastructure.
- Legal & Regulatory Compliance: Complying with applicable federal, state, and local laws, FDA regulations, HACCP documentation standards, tax requirements, and legal audits.
4. Disclosure and Sharing of Information
Finesse Mills LLC does not sell, rent, lease, or trade personal or business contact information to third parties for monetary or commercial marketing gain. We share information only under the following strictly defined conditions:
- Operational Service Providers: We may disclose data to vetted third-party vendors who perform necessary operational services on our behalf—such as web hosting, data storage, IT security, payment processing, and email delivery. These vendors are bound by contractual obligations to keep your information confidential and use it solely for the services requested.
- Logistics & Freight Partners: To facilitate incoming raw material deliveries or outbound freight shipments, necessary shipping details and contact information may be shared with commercial carriers and freight brokers.
- Legal & Regulatory Requirements: We may disclose information if required to do so by subpoena, court order, search warrant, or government regulation (including FDA or law enforcement inquiries), or when we believe in good faith that disclosure is necessary to protect our legal rights, property, safety, or that of our clients or the public.
- Corporate Reorganization: In the event of a merger, acquisition, joint venture, sale of company assets, or bankruptcy, client and web user information may be transferred as part of the business assets.
5. Cookies, Analytics, and Tracking Technologies
Our Site utilizes cookies, web beacons, and standard analytics tools (such as Google Analytics) to analyze site traffic, optimize user experience, and monitor website functionality.
- Essential Cookies: Necessary for the technical operation and security of the Site.
- Analytics Cookies: Help us understand how visitors interact with our pages, allowing us to improve navigation and content layout.
Your Choices: Most web browsers allow you to manage or disable cookies through their settings. Please note that disabling cookies may affect the visual display or functionality of certain areas of our Site.
6. Confidentiality of Submissions & Proprietary Information
While Finesse Mills LLC maintains standard administrative, technical, and physical safeguards to protect information submitted via our Site, unsolicited information submitted through website contact forms is not automatically protected by an NDA.
If you intend to share highly sensitive proprietary recipes, secret formulations, or confidential trade secrets, please request the execution of a formal, bilateral Non-Disclosure Agreement (NDA) with our sales team prior to submitting detailed formula documents.
7. Data Retention & Security
We maintain reasonable physical, electronic, and procedural safeguards designed to protect personal and corporate information against unauthorized access, loss, alteration, or disclosure.
- Data Retention: We retain personal and transactional data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal and tax obligations, resolve disputes, and enforce our commercial agreements.
- Security Disclaimer: While we enforce industry-standard security measures, no method of transmission over the internet or method of electronic storage is 100% secure. Consequently, we cannot guarantee absolute security.
8. Your Data Rights (California Residents – CCPA/CPRA)
If you are a California resident or representing a business entity operating under California law, you may have specific rights regarding personal information under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA):
- Right to Know/Access: Request details about the specific categories and pieces of personal information we have collected about you or your business representatives.
- Right to Correction: Request the correction of inaccurate personal data maintained in our records.
- Right to Deletion: Request the deletion of personal information, subject to statutory retention exceptions (such as tax compliance, active contract performance, or regulatory record-keeping).
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.
How to Exercise Your Rights: To submit a request, please contact us at contact@finessemills.net or by calling 831-761-8145. We may require verification of your identity and authority before fulfilling your request.
9. Third-Party Links
Our Site may contain links to external websites, trade associations, or regulatory portals. Finesse Mills LLC is not responsible for the privacy practices, security protocols, or content of external third-party sites. We encourage you to review the individual privacy policies of any site you visit.
10. Do Not Track Signals
Some web browsers transmit “Do Not Track” (DNT) signals to websites. Because uniform industry standards for DNT signals have not been fully established, our Site does not currently alter its operations upon receiving a DNT signal.
11. Updates to This Privacy Policy
We reserve the right to revise or modify this Privacy Policy at any time to reflect operational, legal, or regulatory changes. Any updates will be posted directly to this page with a revised “Last Updated” date. Your continued use of the Site after changes are posted constitutes your acknowledgement of the updated terms.
12. Contact Us
If you have questions, privacy concerns, or data rights requests regarding this Privacy Policy, please contact our administrative office:
Finesse Mills LLC
Watsonville, CA
Email: contact@finessemills.net
Phone: 831-761-8145